CrediBot is built to streamline your debt collection processes

With powerful features, enterprise security and payment integration, CrediBot will empower your company to collect better.
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Get the right fit

CrediBot has a range or product options to align with your business needs. Whether you need a quick, simple solution; a standalone bespoke integration; or something in between, CrediBot has you covered.

AI Driven Payment Negotiation

CrediBot's industry-leading AI payment negotiation engine responsively calculates and optimises the best payment options for your customers. Proprietary personalised algorithms achieve results almost identical to a human consultant, and are adaptive to your specified parameters and limits.

Flexible Payment Options

When your customers can take control of their repayments, they are more likely to commit. CrediBot offers flexible payment options including instant payments, payment plans and multiple payment methods including Credit Card, Debit Card, Direct Debit and third party integrations. CrediBot empowers your customers to easily resolve their account with payment options that suit their needs.

Automated Workflows

CrediBot improves efficiency with automated workflows. Simply set your communications strategy and let CrediBot do the rest, or utilise the powerful segmentation tools in CrediBot Enterprise to automatically optimise workflows for different customer segments. Workflows can even be set before accounts become overdue to send customers reminder messages, effectively automating and optimising the entire customer lifecycle.

Instant payments

With integrated payment gateways, you're automatically set up to accept payments instantly from your customers.

Trust Account Payment Processing

CrediBot removes the hassle of separate integrations with in-house payment processing systems by offering secure Credit Card and Direct Debit processing services with daily remittance of funds.
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Safe and secure

CrediBot has been designed with security in mind. All your data and your customers’ data is encrypted end-to-end, and complies with the highest security standards to give you complete peace of mind.

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Customised branding

All CrediBot products allow you to integrate your company’s brand so that your customers are assured that it’s you they’re communicating with. CrediBot Enterprise and Flagship also give you the power to create fully customised templates.

Multiple Contact Channels

CrediBot dynamically integrates four communication channels to optimise customer engagement and cure rates.
Direct Mail
CrediBot is the only automated collections platform to incorporate direct mail. You can choose single or double-sided, black and white or colour printing with flexible templates to suit your needs.
IVR
All CrediBot products come with a selection of default Interactive Voice Response templates, and customised templates can also be built on request. All IVR templates can be configured to send your customers a web link to pay their bill via SMS.
SMS
With over half of all internet traffic on mobile devices, SMS is an increasingly effective channel to incorporate into your strategy so that your customers can respond immediately.
Email
With a range of templated options and powerful configurations to optimise your outcomes, CrediBot’s automated email options have been built to adapt to your strategic imperatives and customer segments.

Reporting

Knowledge is power, and CrediBot provides a range of powerful reporting tools, including daily auto-generated reports, so that you’re always informed. See a quick dashboard overview or drill down deep using CrediBot’s proprietary reporting tools.
Customised decision trees
Create customised rules with decision-tree logic to automate and optimise your customer journeys.
Choose which CrediBot product is right for you

5,000

Active Accounts (maximum) per month

Instant payment
Payment plans
Payment Gateway Integration
Company Branding
Email & SMS Comms
Daily Reporting
Customer AI Negotitation
Postal Mail
Interactive Voice Calls
Trust Account Processing Option
Multi-user role based access
Fully Customisable Templates
Automated Campaign Workflow
API Integration
Stand alone instance
Project managed delivery and integration
Customised decision trees
Most popular*

100,000

Active Accounts (maximum) per month

Instant payment
Payment plans
Payment Gateway Integration
Company Branding
Email & SMS Comms
Daily Reporting
Customer AI Negotitation
Postal Mail
Interactive Voice Calls
Trust Account Processing Option
Multi-user role based access
Fully Customisable Templates
Automated Campaign Workflow
API Integration
Stand alone instance
Project managed delivery and integration
Customised decision trees

Unlimited

Active Accounts (maximum) per month

Instant payment
Payment plans
Payment Gateway Integration
Company Branding
Email & SMS Comms
Daily Reporting
Customer AI Negotitation
Postal Mail
Interactive Voice Calls
Trust Account Processing Option
Multi-user role based access
Fully Customisable Templates
Automated Campaign Workflow
API Integration
Stand alone instance
Project managed delivery and integration
Customised decision trees
Not sure which version of CrediBot suits you?
Take our quiz
*Based off Equifax use cases and customer experience.

Could CrediBot improve your collections performance, customer satisfaction and lower your overheads?

One of our friendly team will be happy to help you.